Who we are
Easy Wanderer (easywanderer.com.au)
Last updated: 20/08/2026
Introduction
Easy Wanderer respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or make a purchase on easywanderer.com.au.
A note on applicability: as a small business, Easy Wanderer’s annual turnover may fall below the AU$3 million threshold that generally requires compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We have chosen to follow the APPs as best practice regardless, to be transparent with our customers and build trust in how their information is handled.
Information We Collect
We may collect the following personal information when you interact with our website:
- Contact details: name, email address, phone number, delivery and billing address
- Order information: products purchased, order history, payment confirmation (we do not store full credit card details — these are processed securely by our payment provider)
- Account information: if you create an account, your login details and saved preferences
- Technical information: IP address, browser type, device information, and browsing behavior on our site, collected via cookies and analytics tools
- Communications: any information you provide when contacting us via email, contact forms, or customer service channels
How We Collect Information
We collect personal information directly from you when you:
- Browse or make a purchase on our website
- Create an account
- Contact us with an enquiry or support request
- Subscribe to marketing emails or newsletters
- Interact with our ads or social media pages
We may also automatically collect technical information through cookies and similar tracking technologies (see Cookies section below).
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders, including passing necessary details to our fulfilment and shipping partners
- Communicate with you about your order, including confirmations, shipping updates, and customer support
- Send marketing communications, where you have opted in (you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud or unauthorised transactions
- Comply with legal obligations, including tax and consumer law requirements
Disclosure of Your Information
We do not sell your personal information. We may share your information with:
- Fulfilment and dropshipping partners (e.g. TeemDrop and their affiliated suppliers) to process and deliver your order — this may involve transferring your name, address, and order details to suppliers based overseas, including in China
- Payment processors (e.g. Stripe, PayPal, or similar) to securely process payments
- Website hosting and IT service providers (e.g. Hostinger) who store and manage our website infrastructure
- Email marketing and analytics platforms, where used, to manage communications and understand website usage
- Government or regulatory bodies, where required by law
Overseas Disclosure
Because we use dropshipping suppliers and fulfilment partners located overseas, your personal information such as your name, delivery address, and contact details may be disclosed to and processed in countries outside Australia as part of fulfilling your order. By making a purchase, you consent to this overseas disclosure for the purpose of order fulfilment.
We take reasonable steps to only work with suppliers and partners who handle information securely, but privacy laws in other countries may differ from those in Australia.
Cookies
Our website uses cookies and similar technologies to:
- Keep your cart and checkout session working correctly
- Remember your preferences
- Analyse website traffic and performance
- Support advertising and retargeting (e.g. Meta/Facebook Pixel, Google Ads)
You can disable cookies through your browser settings, though this may affect your ability to use some features of our website, such as the shopping cart.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, including using secure hosting and encrypted payment processing. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, or reporting obligations (such as Australian tax record-keeping requirements, typically five years).
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date. To do so, please contact us using the details below.
Marketing Communications
If you have opted in to receive marketing emails, you can unsubscribe at any time using the link provided in each email, or by contacting us directly.
Children’s Privacy
Our website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “last updated” date.
Complaints
If you have concerns about how we handle your personal information, please contact us first at the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact Us
For any questions about this Privacy Policy or to request access to or correction of your information, please contact:
Email: admin@easywanderer.com.au